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FAQs



Can we send you a sample to match?





Absolutely. We recommend sending a part, Q-Panel, or any item that accurately shows the color and gloss you want. While we carry some industry-standard colors, nothing beats a physical sample for a perfect match.



What is your lead time?





Our typical turnaround is about 7 business days.



Do you offer expedited service?





Yes, we do offer rush options. Please contact us for details.



Why doesn't the paint match?





As paint sits in storage or your inventory, the contents in the aerosol will settle to the bottom of the can. If not shaken thoroughly, the contents of the can have not been thoroughly mixed well enough. Before use, shaking the can thoroughly for at least 1-2 minutes after the agitator ball inside the can begins to rattle, is essential to achieve the desired color and gloss outcome. Periodic shaking while spraying is a key component to proper aerosol usage and proper color and gloss results.



How do you ship orders?





We ship daily via UPS Ground. For larger orders, we’ll coordinate LTL freight with your preferred carrier or select one for you if needed.



How do I contact Sterling Colors?





Call us at 920-757-6967, email sales@sterlingcolors.com, or use the Contact Us page on our website.




2835 WEST AMERICAN DRIVE, NEENAH, WI 54956

PHONE | 920-757-6967
FAX | 920-757-7009

SALES@STERLINGCOLORS.COM

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